Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We ship to most countries/regions in the world! Shipping fee is USD 15 per order.

Which payment methods are accepted in the Online Shop?

We encourage people to use Bitcoin and Western Union, howeverwe process Paypal/Visa/MasterCards for limited times. If you did not find the option available,come back another time and pleasecontact customer service.

How long will delivery take?

After placing the order, we will process and ship it within 72 hours. The logistics are usually 7-10 days. A total of 10-13 days.

How secure is shopping in the Online Shop? Is my data protected?

We will provide you a tracking num after you order, you can track the package all the plzdont worry aboutit.Also, all fyourpersonal information that you used on our site is confidential.

My order was rejected-do I need to place a new order?

If your order is rejected, our customer service team will be happy to help you.

How can I check the status of my order?

You can receive updates or chat with real-time agents and they will be able to view the status of your order.

Send us an email